Return & Exchange Policy
1. Shipping by Korea e-POST (EMS)
2. Shipping rates
- US$30 for purchasing less than US$250
- Free shipping for purchasing more than US$250
3. Shipping Countries
- Above shipping rates are currently only available for 17 countries: Australia, Canada, China, France, Germany, Hong Kong, Indonesia, Japan, South Korea, Macau, New Zealand. Philippines, Singapore, Taiwan, Thailand, United Kingdom, Unite States, Viet Nam
- Shipping will vary for all other countries depending on package weight and destination
- Please contact us for customers who wish to buy from countries out of above lists.
Products will only be shipped after payment has been made. Shipping will take 7-10 business days (for in-stock items). Shipping may take longer for some items. EMS tracking information may take 2-3 days to be available.
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. All related fees are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again. All related costs (return shipping, etc.) will be deducted from the refund.